Regnology to digitize financial consumer protection for regulators in low and middle-income countries (LMIC)

Frankfurt, Germany, 17 April 2025 - Regnology, a leading software provider with a focus on regulatory reporting solutions, announced today that it has been awarded a significant grant from the Gates Foundation. The funding will support the development of financial consumer protection capabilities aimed at empowering financial regulators in LMIC (Low and Middle-Income Countries) to safeguard consumers and promote financial inclusion. 

The growth in Digital Financial Services (DFS) has brought hundreds of millions of previously unbanked individuals into the financial system, driven by new players who are often more significant than traditional banks in many LMIC markets. However, with this new access come new risks, including rising fraud, data misuse, and hidden charges, which cause material harm to vulnerable consumers. Reducing consumer harm by identifying and mitigating these risks early is key to boosting long-term financial inclusion and maintaining trust in the financial system.

The grant will be allocated to extend the capabilities of the Regnology Supervisory Hub (RSH) Data Collection solution enabling regulators to capture more granular, near-real-time data from DFS providers and leverage advanced analytics to support effective regulatory decision-making and better prevent consumer harm. Additionally, by facilitating a buy-and-build approach, the solution will empower regulators to leverage a standardized, proven SupTech platform and template reports at a lower cost but with the flexibility to configure to meet their specific needs. 

Unlocking the full potential of financial consumer protection, this initiative will deliver the following benefits:

• Enhanced Regulatory Capabilities: LMIC regulators can better identify and mitigate financial and market conduct risks
• Increased Consumer Trust & Financial Inclusion: Enhanced transparency, safeguarding of interests, and improved accountability, particularly for underserved populations that increasingly rely on digital financial services (DFS).
• Scalable Solutions: Demonstrating the module’s effectiveness will set a precedent for broader implementation.

“We believe this is a transformative initiative that will make a significant impact by overcoming common barriers to the adoption of digital tools and enabling regulators to better safeguard consumers and enhance trust in the financial system. By leveraging our expertise and innovative technology, we aim to significantly improve time-to-value, extending new capabilities and fostering the creation of safer digital financial ecosystems.”

Rob Mackay, Chief Executive Officer, Regnology