What you'll do

As a Senior System Administrator for Zendesk / Atlassian tools you will be part of our international and agile IT Team. Together with your colleagues you will be able to perform various day-to-day technology operation and integration activities to ensure constant availability, integrity, security, and end-user satisfaction.
  • You will be responsible for standard configuration, user administration, security, workflow, data management, automations and integrations for applications such as Okta, Slack, Zendesk, Jira and Confluence.
  • You will be involved in technical implementation of various release-upgrades, patches, hotfixes for Atlassian Tools, interfacing Jira and Zendesk.
  • You will configure JIRA reporting, dashboards, workflows, fields, apps, and other JIRA administration.
  • You will be supporting day-to-day Zendesk operations and Zendesk integrations.
  • You will monitor performance of automation, triggers, and workflows within the Zendesk instance.

Why we should decide on you

  • Successfully completed university studies in the field computer science or similar fields
  • 4+ years of experience in a similar role handling Atlassian Datacenter tools on-prem (Jira, Confluence, Bitbucket) and Zendesk operations and integrations
  • UNIX/Linux command-line experience, simple Bash scripting
  • Programming skills in Java or similar
  • Good English knowledge, German would be a plus  
  • High interest in continuous learning and development (new tools, technologies, methodologies)
  • Customer oriented and self-motivated mindset
The following skills will be considered as an advantage:   
  • Experience with cloud infrastructure (GCP cloud)  
  • Experience in ITIL processes (e.g.: Incident, Change, Problem management) and service management topics  

Why you should decide on us

  • Let’s grow together – our start-up character enables you to design our future. 
  • We promote remote working and flexible working hours to create a positive work-life balance. 
  • We provide you with the opportunity to take on responsibility and participate in international projects. 
  • We offer you a stable job that is not affected by crises. 
  • We offer numerous individual and wide-ranging training opportunities, in addition to our buddy-program. 
  • We are proud of our positive working atmosphere characterized by a supportive team across different locations and countries and transparent communication across all levels. 
  • We care about body and soul, we offer you numerous benefits such as meal vouchers, free drinks and of course (mental) health initiatives. 
To get a first impression, we only need your CV and look forward to meeting you in a (personal/virtual) interview!

Your privacy is important to us:
If you are interested in this position, just send your application to recruiting@regnology.net and we will contact you. Of course, we will treat your application confidentially!

 Recognizing the benefits of working in diverse teams, we are committed to equal employment opportunities regardless of gender, age, nationality, ethnic or social origin, disability, and sexual identity.
 
Are you interested? Apply now!
https://www.regnology.net
Any questions? Feel free to get in touch:
recruiting@regnology.net 

About us

Regnology is a leading international provider of innovative regulatory, risk, and supervisory technology solutions (RegTech, RiskTech, and SupTech), of AEOI and tax reporting products, as well as of services along the Regulatory Value Chain for financial services. Regnology has been a partner for banks and regulators for 25 years. Until the end of 2020, the company was part of BearingPoint group and operated under the name BearingPoint RegTech. Since the sale of the RegTech business to private equity firm Nordic Capital, the company has been independent. In June 2021, the company joined forces with Vizor Software and recently changed its name to Regnology. In total, Regnology serves more than 7,000 financial services firms with reporting solutions. At the same time, the company enables more than 50 regulators and tax authorities on five continents to collect data from 34,000 firms in 60 countries. Regnology has a total workforce of over 770 employees at 17 office locations in 12 countries.

Any questions? Feel free to get in touch:

recruiting@regnology.net

Contact us